Missed-call text-back for a plumbing company
This is the cheapest revenue in a plumbing company and the thing owners put off longest. A three truck shop takes around a hundred inbound calls a month. A quarter go unanswered, and half the answered ones book. At a mid four hundred dollar average ticket, that unanswered quarter is a few thousand dollars a month walking to the next result. Put your own numbers in the calculator first.
The fix is one automation and one habit. When a call goes unanswered, a text goes out within seconds, in your voice, asking a question: what is going on and what town are you in. Texts that ask a question get replies. Texts that promise a call back do not. Software runs $30 to $100 a month.
The habit is speed on web leads. Five minutes, one named person on lead duty, three call attempts in the first two hours. The mistake is calling a lead once and marking it dead.